Make the call or email us

We are receiving high call volumes because of the Coronavirus pandemic. Please note that there might be longer than usual wait times for all 1800 ASTHMA calls.

We know asthma is different for each person. There is no one way to treat it, because no two people are the same.  

Our Asthma Educators know when to listen, and are here to empower you to better manage your asthma, so you can live a life free from its restraints.

When you call 1800 ASTHMA, you can ask about a range of topics. Our aim to provide you with the support you need, right at the point in time. And if it’s not you we’re helping, and your loved one, well we can help there too.

People with asthma and the people who care for them are welcome to call an Asthma Educator on 1800 ASTHMA (1800 278 462) or complete our Book a Call form

Asthma Australia (AAL) may use your details to send you information and direct marketing communications regarding AAL products, services, events, fundraising or any other activities we consider may be of interest to you. At no time will your details be provided to a third party for purposes of promoting products, services, events, fundraising or other activities. For full details on AA’s Privacy Policy, please refer to our website here

When you would like to learn more about asthma, our Asthma Educators are available Monday to Friday, from 9am to 5pm AEST, to answer your questions. 

You can ask us about:

  • Severe asthma
  • What to ask your pharmacist
  • What to ask your doctor
  • Asthma and pregnancy
  • Asthma and smoking

Our Asthma Educators are available via 1800 ASTHMA are trained to assist you with Australian best-practice asthma management and evidence-based information. Some queries may be outside of our scope and we may have to direct your query elsewhere. For example:

Health professional recommendations

Unfortunately, we do not hold a list of preferred health professionals or specialists. Your GP is best placed to offer you recommendations on health professionals in your local area.

Product recommendations

All our information is based on scientific research and as such, we are unable to make product recommendations. This includes recommendations on air purifiers, humidifiers, de-humidifiers, air-conditioners, cleaning products and nebulisers. You can read more about trigger reduction here


We are unable act as representatives or advocates on behalf of individuals. Asthma Australia’s advocacy work is focused on broad, systemwide and environmental issues that impact on consumers. Asthma Australia is resource-limited, so we will advocate strategically in the most effective areas to influence systemwide change to help people with asthma breathe freely. You can read more about our current advocacy work here.


Unfortunately, we cannot help you with accessing subsidies for medical equipment (e.g. nebulisers) or medications. You can read more about the work we are doing to reduce the cost of medicines here.

To speak to someone to determine your eligibility in accessing reduce price medications, contact the Australian Government’s Department of Human Services.