Get back to living freely, make the call,

1800 ASTHMA (1800 278 462)

Our Asthma Educators are available to answer your asthma questions and provide support for not only people with asthma but their carers. Our Asthma Educators are trained to assist you with Australian best-practice asthma management and evidence-based information.

When: We’re available Monday to Friday 9am – 5pm AEST.

How: Call 1800 ASTHMA now and PRESS 1, to talk to an Asthma Educator today.

  • Asthma Australia welcomes calls through the National Relay Service. If you are deaf, have a hearing impairment and/or have a speech impairment you can choose your access option information here and provide our phone number 1800 278 462 when asked by the Relay Officer.
  • National Relay Service – Select your preferred access option and ask for 1800 278 462
  • Help for people with hearing or speech difficulties. Contact Asthma Australia through the National Relay Service (NRS). For more information, visit the NRS website communications.gov.au/accesshub/nrs to choose your preferred access point or call the NRS Helpdesk on 1800 555 660.
  • If English is not your first language, you can still call the Translating and Interpreting Service (TIS National) on 131 450 and ask them to telephone the Asthma Australia on 1800 278 462 .

Alternatively, our Asthma Educators can contact you, simply complete the call back form below!

Book a call with an Asthma Educator

    Asthma Australia (AAL) may use your details to send you information and direct marketing communications regarding AAL products, services, events, fundraising or any other activities we consider may be of interest to you. At no time will your details be provided to a third party for purposes of promoting products, services, events, fundraising or other activities. For full details on AA’s Privacy Policy, please refer to our website here

     

    We understand that asthma is different for each person; that’s why our Asthma Educators are ready to listen.

    Not only can you speak to one of our Asthma Educators via 1800 ASTHMA, but we also offer The COACH Program®

    So, what is The COACH Program® you may ask?

    The COACH Program® is a confidential, free health coaching service delivered over the phone by Asthma Australia Educators. The program aims to help people with their general health and wellbeing by better controlling their asthma.

    How does it work?

    Ask our Asthma Educator’s or your doctor about The COACH Program®.

    On The COACH Program®, one of our Asthma Educators are assigned to you as your asthma coach. The COACH Program® runs for up to six months, with regularly scheduled calls, at a time suitable to you, Your Asthma Educator will contact you by phone, at a time suitable to you. At the end of each session, your Coach will send you a letter recapping the call you have had, any recommendations and the time for your next appointment. Any health care professionals nominated by you will also receive a copy of the letter. All your information is confidential and will not be shared without your consent. You are free to withdraw from the program at any stage.

    Find your asthma answers

    Your Asthma Coach will support you by:

    • understanding your health needs and providing you with personalised information tailored to your lifestyle
    • identifying gaps in your treatment and recommending a plan to align with best practice treatment guidelines
    • working with you to set and achieve goals for your asthma management
    • offering regular support with the same Asthma Coach each time, you can also ring your Asthma Coach in between sessions if you have any questions or would like further information
    • complementing your existing GP and/or specialist asthma care
    • working with you to achieve good asthma control, which means fewer asthma symptoms

    You can ask us about:

    • Severe asthma
    • What to ask your pharmacist
    • What to ask your doctor
    • Asthma and pregnancy
    • Asthma and smoking

    For example:

    Health professional recommendations

    Unfortunately, we do not hold a list of preferred health professionals or specialists. Your GP is best placed to offer you recommendations on health professionals in your local area.

    Product recommendations

    All our information is based on scientific research and as such, we are unable to make product recommendations. This includes recommendations on air purifiers, humidifiers, de-humidifiers, air-conditioners, cleaning products and nebulisers. You can read more about trigger reduction here

    Advocacy

    We are unable act as representatives or advocates on behalf of individuals. Asthma Australia’s advocacy work is focused on broad, systemwide and environmental issues that impact on consumers. Asthma Australia is resource-limited, so we will advocate strategically in the most effective areas to influence systemwide change to help people with asthma breathe freely. You can read more about our current advocacy work here.

    Subsidies

    Unfortunately, we cannot help you with accessing subsidies for medical equipment (e.g. nebulisers) or medications. You can read more about the work we are doing to reduce the cost of medicines here.

    To speak to someone to determine your eligibility in accessing reduce price medications, contact the Australian Government’s Department of Human Services.

     

    We would like to acknowledge the support from the Australian Government Department of Health, Australian Capital Territory (Government) Health, Queensland (Government) Health, and New South Wales (Government) Health for this campaign.